Waspman
Posts: 948
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| Posted: 10/30/2008, 2:10 AM |
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I very rarely ask support to help me do something, but occasionally submit something I have found which I think maybe wrong with CCS.
I don't submit this as a bug, I wouldn't know. I look around on here and ask if others have the same problem (like the frequent crashing etc.) Then submit it as a question, more often than not the issues I report have to go to the developers.
Am I asking for support or helping YES to refine their product?
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http://www.waspmedia.co.uk |
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mamboBROWN
Posts: 1713
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| Posted: 10/30/2008, 5:28 AM |
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Waspman,
I think you are doing both. By stating your issue to the forums you are inquiring to see if anyone has had the same issue and if they have had it resolved. By notifying CCS support about the issue you are allowing the CCS software developers of the application to assist you in solving your issue while at the same time (if an issue/bug is found) improving the CCS product that so many other developers depend on. Just my two cents...
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