popularanky
Posts: 53
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| Posted: 04/05/2011, 6:32 AM |
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I am having this problem for a while now. When a file like Microsoft word is uploaded into our memo system, Users with Window 7 OS can not download and view the file. When they try to download it, It opens as a Folder with other unknown files in it.
I need help on this ASAp
Thanks
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damian
Posts: 838
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| Posted: 04/05/2011, 6:40 AM |
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are the files .docX or .xlsX files?
these are I believe actually .zip files containing several xml and other files which word and excel 2007/2010 can open as a single unit... i think the problem is actually the browser recognises the internal format as .zip and opens it with explorer instead of word/excel...
test again uploading the files in 2003 format - eg .doc and .xls and let us know if we are on the right track...
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popularanky
Posts: 53
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| Posted: 04/05/2011, 7:15 AM |
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@Damian, You are absolutely right. In 2003 format, It opens.
What should I do then?
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kirchaj
Posts: 215
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| Posted: 04/05/2011, 10:02 AM |
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popularanky,
I had this problem a time back and it seemed to be related to mime types like described here
http://www.onlinehowto.net/Tutorials/Apache/Apache-MIME...fice-files/1436
This discussion reminded me I had to update a new server :)
kirchaj
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damian
Posts: 838
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| Posted: 04/05/2011, 9:12 PM |
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kirchaj solution looks good to me - or - you allow upload of only .doc and .xls - not the newer versions.
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popularanky
Posts: 53
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| Posted: 04/06/2011, 5:11 AM |
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Thanks Kirchaj
It worked. I am very grateful.
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