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YesSoftware Forums -> CodeCharge Studio -> General/Other

 I don't see the menu when I open the program

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zagor_chiavarino

Posts: 11
Posted: 10/27/2014, 1:05 PM

When open the program the voice of menu di CodeCharge not loaded.

Who can help me?

[img]c:\cattura.png
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zagor_chiavarino

Posts: 11
Posted: 10/27/2014, 1:25 PM

I deleted the file folder, I reinstalled, I rebooted, but the menu that appears all begin with the word "IDE_."

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eratech


Posts: 513
Posted: 10/27/2014, 7:48 PM

Just a guess - but what language do you have Windows set to? The 'IDE_...' suggests to me that the menu is trying to use a 'token' for a language specific word, but it can't find the correct language?

Has this just started happening after some use or is this the first time you installed it?

E
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CCS 3/4/5 ASP Classic, VB.NET, PHP
Melbourne, Victoria, Australia
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zagor_chiavarino

Posts: 11
Posted: 10/28/2014, 2:52 AM

On windows is set the italian language.

the problem happen when I start program, the first screen that I see.

See you:



Maybe this is possible why i do have upgraded the operative system?

thanks
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eratech


Posts: 513
Posted: 10/29/2014, 12:32 AM

I have used CCS5 on Windows XP and Windows 7 over the years so it shouldn't be the OS version.

I think (guessing really) that it's the language - but I would expect you to still see the introduction screen even if the language is weird - but all you get is a blank window.

I can only suggest trying to change Windows language to another language (English, German, etc) and restarting (not reinstalling) Codecharge and see if that changes it.

Sorry I can't be more helpful but I suffer from only understanding English. :-)

Eric
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CCS 3/4/5 ASP Classic, VB.NET, PHP
Melbourne, Victoria, Australia
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zagor_chiavarino

Posts: 11
Posted: 10/29/2014, 3:59 AM

Thanks for your interest, I did the change of the language on the control panel but isn't changed nothing.
I have asked at the support of Yes Software, but I don't know if they will answer.
Three years ago is happened at me the same problem, but in that case helped me a technical of the support.

I hope somebody will read the post and propose me a solution.

Ciao.
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gerrit


Posts: 131
Posted: 10/29/2014, 4:09 AM

hi,

Do you have a image from you problem ?


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zagor_chiavarino

Posts: 11
Posted: 10/29/2014, 4:12 AM

Now the image is visible in the post at the top

thanks.
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zagor_chiavarino

Posts: 11
Posted: 10/31/2014, 3:22 AM

I have resolved.

I have deleted all the key in the registry about the word "CodeChargeStudio5" and I reinstalled the program. all ok now.


Ciao.
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