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YesSoftware Forums -> CodeCharge Studio -> General/Other

 Is Yes Software still in operation?

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afalasse

Posts: 3
Posted: 08/21/2017, 6:03 AM Quote message

I have tried to contact them for weeks by telephone and email, but have had no reply.

Are they still in operation?
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clickryan


Posts: 26
Posted: 08/21/2017, 6:26 AM Quote message

yes they reply for new sales or inquiries in purchasing codecharge :*) lol!
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Cris

Posts: 76
Posted: 08/24/2017, 1:04 PM Quote message

Quote clickryan:
yes they reply for new sales or inquiries in purchasing codecharge :*) lol!


But you thinks that we have new release ?

Thank you

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Cristiano
Skype: cris-do

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autefrum

Posts: 9
Posted: 08/24/2017, 5:44 PM Quote message

I have recently paid the USD$500 for CodeChargeStudio 5, which comes with 30 days support. I put in a support request using the 'Support' link in the software (http://support.yessoftware.com/support_new.asp?sn=mySerialNumber), which included the key to identify me as a paying customer, and I have heard nothing for over a week.

I followed up by putting a second support request in, asking "is this support queue monitored' and have also heard nothing for several days.

I will leave you to infer what you will from this situation.
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kpa

Posts: 30
Posted: 09/07/2017, 5:40 PM Quote message

I'd have to say yes as best I can determine. I lodged a support ticket the other day about constant crashes in CCS and got a response within a few hours - greatly appreciated CCS Support!!!!.
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kpa
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laneoc

Posts: 130
Posted: 09/08/2017, 6:50 AM Quote message

What the heck? I wonder why my support request has not been answered?
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Lane
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afalasse

Posts: 3
Posted: 09/11/2017, 12:55 PM Quote message

I again tried to reach them today. I get voicemail for Technical Support, Customer Service and Sales.
I have issued yet another request with Technical Support early last week and have had no reply either.
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vandalen

Posts: 51
Posted: 09/15/2017, 7:19 AM Quote message

The answer is NO. The company is open for sales but not for development. It has been 5 years since last upgrade (just a couple of very minor updates).

Just look at their press releases ... last one was in 2008.

The product WAS brilliant ... but it is a dead product.
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