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 I am considering buy codecharge studio and have questions on support

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Chris
Posted: 04/15/2003, 12:43 PM

It says for $279 you get 90 days of support and updates. Does this mean
that after the 90 days, any bug fixes that come out, I cannot get them
unless I pay for the year maintenance?

Thanks for any info

Chris

RonB
Posted: 04/30/2003, 6:17 AM

I take it it means no updates to new versions of CCS. Bugfixes are not
updates, they are patches. Any update that fixes bugs should be available to
all paying custumors. If that's not the case I'll be looking for new
software for web developing. I'm not paying for features that should have
been working on time of purchase. That would mean paying twice for the same
thing and I don't think my boss will go for that!!

RonB

"Chris" <cgchris99@insightbb.com> schreef in bericht
news:b7hndv$f8v$1@news.codecharge.com...
> It says for $279 you get 90 days of support and updates. Does this mean
> that after the 90 days, any bug fixes that come out, I cannot get them
> unless I pay for the year maintenance?
>
> Thanks for any info
>
> Chris
>
>

michael weaver
Posted: 04/30/2003, 1:11 PM

YesSoftware has always been excellent about releasing bugfixes, even new
versions, to their customers for free. For instance customers who bought CCS
version 1 could upgrade to version 2 for no cost if I'm not mistaken. So
far, they have been very fair about their updates, too. If I'm not mistaken,
bug fixes are free.

michael


"RonB" <r.borkent@123chello123.nl> wrote in message
news:b8oidm$3ov$1@news.codecharge.com...
> I take it it means no updates to new versions of CCS. Bugfixes are not
> updates, they are patches. Any update that fixes bugs should be available
to
> all paying custumors. If that's not the case I'll be looking for new
> software for web developing. I'm not paying for features that should have
> been working on time of purchase. That would mean paying twice for the
same
> thing and I don't think my boss will go for that!!
>
> RonB
>
> "Chris" <cgchris99@insightbb.com> schreef in bericht
>news:b7hndv$f8v$1@news.codecharge.com...
> > It says for $279 you get 90 days of support and updates. Does this mean
> > that after the 90 days, any bug fixes that come out, I cannot get them
> > unless I pay for the year maintenance?
> >
> > Thanks for any info
> >
> > Chris
> >
> >
>
>


   


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