Frank Rocco
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| Posted: 06/12/2001, 6:57 AM |
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Hello,
I want to send an email when a bug is inserted that has a link back to this
record.
When the user gets the email, I want a link embedded in the email that will
load bugtrack and display this record.
How can I do this?
Thanks
Frank
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Dr. Scott R. Senay
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| Posted: 06/12/2001, 5:56 PM |
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Hello again Frank,
If you crack open the support example with particular attention to the
admCaseResponse page and the way it works, this is EXACTLY what it does and
the way it does things. Hate to sound like a broken record but pay
particular attention to the After Insert event for the Response form which
does litterally EXACTLY what you are looking for... You can also see my
answer to your include question below that breaks out in detail the exact
functioning and usage of the mail() subroutine but doesn't cover embeded
links to applications... I'll generate a support ticket for you to look at
from the support system I've installed on one of my servers... I don't know
if you bought the regular or pro version since I seem to recall that the
support example is available to pro customers only... I'm sure
theCodeCharge folks can clear that up for you...
Scott...
Frank Rocco <farocco@hotmail.com> wrote in message
news:9g574c$86c$1@mail.tankhill.com...
> Hello,
>
> I want to send an email when a bug is inserted that has a link back to
this
> record.
> When the user gets the email, I want a link embedded in the email that
will
> load bugtrack and display this record.
>
> How can I do this?
>
> Thanks
>
> Frank
>
>
>
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Frank Rocco
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| Posted: 06/13/2001, 5:08 AM |
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Hello,
I purchased the pro version. I don't understand what example you are
referring to. I cannot find anything that resembles the example you are
quoting.
Where can I get it?
Thanks again...
Frank
"Dr. Scott R. Senay" <drsenay@conceptech.com> wrote in message
news:9g6doe$bsc$1@mail.tankhill.com...
> Hello again Frank,
>
> If you crack open the support example with particular attention to the
> admCaseResponse page and the way it works, this is EXACTLY what it does
and
> the way it does things. Hate to sound like a broken record but pay
> particular attention to the After Insert event for the Response form which
> does litterally EXACTLY what you are looking for... You can also see my
> answer to your include question below that breaks out in detail the exact
> functioning and usage of the mail() subroutine but doesn't cover embeded
> links to applications... I'll generate a support ticket for you to look
at
> from the support system I've installed on one of my servers... I don't
know
> if you bought the regular or pro version since I seem to recall that the
> support example is available to pro customers only... I'm sure
> theCodeCharge folks can clear that up for you...
>
> Scott...
>
>
> Frank Rocco <farocco@hotmail.com> wrote in message
>news:9g574c$86c$1@mail.tankhill.com...
> > Hello,
> >
> > I want to send an email when a bug is inserted that has a link back to
> this
> > record.
> > When the user gets the email, I want a link embedded in the email that
> will
> > load bugtrack and display this record.
> >
> > How can I do this?
> >
> > Thanks
> >
> > Frank
> >
> >
> >
>
>
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