FrankG813
Posts: 1
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| Posted: 02/18/2005, 12:51 PM |
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Hi,
I've been trying to get email support but haven't got a response in 2 days. Is this normal? Is support still alive and well?
Thanks
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peterr
Posts: 5971
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| Posted: 02/18/2005, 1:02 PM |
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Frank,
I see that our support responded within 2 hours to your first support case and within 2 minutes to your 2nd support case.
We sent you 2 emails to your account @usa.net and everything looks good on our end.
I see that we're able to communicate with other users without such issue, thus you may want to check your spam filtering settings or provide another email account.
_________________
Peter R.
YesSoftware Forums Moderator
For product support please visit http://support.yessoftware.com |
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