headhunter
Posts: 130
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| Posted: 04/06/2005, 9:03 AM |
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After installing SP1 on Windows Server 2003 I get the same error message like stated above.
Also, I can not re-install or remove Codecharge Studio 2.3
Please help
I will do a support request to YS also
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olegmi
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| Posted: 04/10/2005, 3:55 AM |
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Hi. I've got the same error after installing SP1 on Win 2003 Server .
Also can't re-install/repair/uninstall CCStudio.
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headhunter
Posts: 130
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| Posted: 04/10/2005, 12:32 PM |
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Hello,
you have to set the "DEP" (Data Execution Prevention) setting to "Turn on DEP for essential Windows programs and services only"
Go there via Properties of My Computer -> Advanced -> Performance settings -> Data execution Prevention
Same for WinXP SP2, where the default should be ok.
I haven't tried to add CCS2 to the save list.
More info can be found at the M$ website:
http://support.microsoft.com/default.aspx/kb/875352
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Nicole
Posts: 586
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| Posted: 04/11/2005, 1:12 AM |
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Hello,
I recommend you to contact YesSoftware support regarding this problem. As I know they have a fix for it.
_________________
Regards,
Nicole |
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headhunter
Posts: 130
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| Posted: 04/11/2005, 2:06 AM |
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I did, this is whate they said:
We've received other reports of such error, however we were unable to determine what may be causing it. Some users solved it by reinstalling CCS.
However, generally there may be several other possible reasons for such issue:
1. A conflict with another software, possibly some Spyware program, as couple other users reported such problem.
or
2. The new "data execution prevention" of Windows XP SP2, as described at:
http://support.microsoft.com/default.aspx/kb/875352
Do you have this DEP service turned on?
or
3. Installing Service Pack 1 for Windows 2003 Service may be causing some other issue, but possibly related. We're preparing a patch for that.
Best regards,
Greg
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