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 Login Problems

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gingercat

Posts: 48
Posted: 07/01/2007, 6:15 PM

I have a site that uses a basic login page to access the admin area but the site administratoire can never login for some reason or other. When I login from my own computer or the other one in the office it always works. There is no custom code added fror anything in the login page.

I am not using any internationalisatiuon features.

The admin is located overseas - is there anything in the setings of a computer or the keyboard setup or something that would cause a different character set to be used and prevent a successful login?

I am having a huge problem debugging this one because I can't get the login failure to repeat on any of my PCs

Ok I guess it could be somethign weird she is doing but we've been over all the obvious things like caps lock on etc.
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mamboBROWN


Posts: 1713
Posted: 07/01/2007, 8:37 PM

gingercat
There could be many reason why she is having problems. Are you using cookies by any chance?? Are your passwords case sensitive?? Is she behind a firewall?? Is there a way for you to see exactly what she is doing so that you can correct the problem??
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gingercat

Posts: 48
Posted: 07/01/2007, 8:49 PM

Not using cookies

The passwords are case sensitive - but she knows that.

How would a firewall affect the login process. I am using the basic windows firewall here anyway.

She is using various comnputers where she 's staying and has never been able to login. I can't think of any way to find out exactly what she's typing.
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wkempees
Posted: 07/02/2007, 3:33 AM

Give us a go, using PM send a login code, and I will do it from The
Netherlands.
See if that is overseas enough.

Walter

"gingercat" <gingercat@forum.codecharge> schreef in bericht
news:5468875b93f33d@news.codecharge.com...
> Not using cookies
>
> The passwords are case sensitive - but she knows that.
>
> How would a firewall affect the login process. I am using the basic
> windows
> firewall here anyway.
>
> She is using various comnputers where she 's staying and has never been
> able to
> login. I can't think of any way to find out exactly what she's typing.
> ---------------------------------------
> Sent from YesSoftware forum
> http://forums.codecharge.com/
>

gingercat

Posts: 48
Posted: 07/02/2007, 2:25 PM

OK but for some reason your posting doesn't display a PM icon
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wkempees


Posts: 1679
Posted: 07/02/2007, 3:20 PM

here is PM icon, sorry remote answer through reader does that.

Walter
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