michaelwpayton
Posts: 18
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| Posted: 03/25/2008, 5:07 PM |
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I first downloaded v4 a few days ago. Installed on a virgin laptop (i.e. one that has never had CC on it). The laptop runs Vista, Home Premium and a pretty standard collection of software pre-installed by Dell.
The first couple of times using CC, no problem. However, at some point, when it would publish a project... CC would crash. When I started a new project... things would be OK... for a while... but I could never work with project that crashed. Eventually, this happended to each project.
So, I unstalled, downloaded the latest and greatest version... and re-installed. Since I did that... I can't even get CC to load. That is, after the splash screen... I see progress messages... and when I see the progress message relating to "creating dockable windows," or something like that, it's over. By "it's over," I mean; either 1) CC seems to just stop loading or 2) the laptop re-boots.
Very weird... any thoughts, ideas, suggestions, etc?
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Oper
Posts: 1195
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| Posted: 03/25/2008, 6:31 PM |
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open a support ticket
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Please do backup first |
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wkempees
Posts: 1679
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| Posted: 03/25/2008, 7:18 PM |
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Virgin DELL D830, T7300, 2Gb, 200Gb, Vista Ultimate.
CCS3 and CCS4, XAMPP
(all registered)
None of the above, follow opers advice and open support ticket.
Walter
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CCS3/4.01.006 PhP, MySQL .Net/InMotion(Vista/XP, XAMPP)
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pbrad
Posts: 58
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| Posted: 03/25/2008, 7:39 PM |
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This probably isn't going to be very helpful but from my experience lately, the problem is likely more related to Vista than CCS. I have had the same problem with other software on Vista after uninstalling and then trying to re-install.
In my case the software wasn't critical so I didn't pursue it but if it was, I would probably start with the registry and make sure that absolutely everything was cleared out after an uninstall before re-installing it.
Hope that helps,
Pete
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Pete
CCS 4
MySQL
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michaelwpayton
Posts: 18
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| Posted: 03/26/2008, 12:43 AM |
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Thanks guys. I opened a ticket. I'll report back what we find.
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wkempees
Posts: 1679
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| Posted: 03/26/2008, 3:04 AM |
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One more:
Installed/reinstalled using the 'run as administrator'
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Origin: NL, T:GMT+1 (Forumtime +9)
CCS3/4.01.006 PhP, MySQL .Net/InMotion(Vista/XP, XAMPP)
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michaelwpayton
Posts: 18
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| Posted: 03/26/2008, 6:56 AM |
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Yes, I tried that... have been doing everything "as adminstrator," but thanks for the thought.
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